Hotel Policies

Hotel Favorit

Reservations and payments

All reservations are confirmed after payment of a 30% deposit or the entire amount for the stay. The remaining balance is paid upon check-in at the hotel. Please note that all bookings are made on a Room Only (RO) basis. As a special perk, all hotel guests receive a 10% discount at our on-site restaurant.

Attention! If the deposit is not paid within three days, the reservation is considered unconfirmed and will be cancelled.

Cancellation of reservation

In case of reservation cancellation, the paid deposit is non-refundable. If the entire amount for the stay has already been paid, 70% of the total amount will be refunded.

Check-in and check-out rules

Standard check-in is after 14:00 (2:00 PM) on the day of arrival, and check-out is until 11:00 (11:00 AM) on the day of departure. Our reception desk is open daily from 08:00 to 23:00. If you expect a late arrival after 23:00, please notify us in advance. Early check-in or late check-out is subject to availability. Please note that specific room numbers cannot be guaranteed. After check-out, the hotel reserves the right to request additional payment for any extra services used or property damages found.

Rules of Conduct

All guests must comply with the hotel’s safety and public order rules. The hotel reserves the right to evict or reject guests who violate these rules, without the right to a refund of any paid fees.

Responsibilities of guests

Guests are personally responsible for keeping the room/apartment and its equipment in good condition, and for paying for any damage and/or loss caused during their stay.

Disclaimer

The hotel is not responsible for the loss, theft, or damage of guests’ personal belongings during their stay.

Visitors

Guests have the right to invite visitors to their rooms between 06:00 and 22:00 (10:00 PM). If a visitor remains in the room after 22:00, they must officially register at the reception by presenting a valid ID card or passport. The hotel is not responsible for any issues or incidents related to unregistered visitors.

Pets

If you wish to arrive with a pet, you must send a request to the hotel at least 24 hours prior to your arrival. Upon approval by the hotel, an additional fee will apply depending on the length of stay, the room/apartment type, and the size of the pet. Pets must always be accompanied by a guest and kept on a leash or in a carrier. Please note that we only accept small breed pets (up to 5 kg).

Smoking

The entire hotel building, including all rooms, suites, and apartments, is strictly non-smoking. Smoking is permitted only on the balconies. We appreciate your cooperation with our smoking policy and reserve the right to charge a €100 deep-cleaning fee to any guest who violates this rule.

Video surveillance

CCTV cameras monitor the hotel grounds and common areas (excluding the guest rooms). Video surveillance is active to ensure the safety of our guests, their property, and the hotel premises.

Firearms and Weapons

The hotel strictly prohibits any guest or customer from carrying firearms, ammunition, knives, or weapons of any kind on the hotel premises. This policy applies to all weapons, licensed or otherwise. Guests who do not comply with these rules will be asked to leave the hotel immediately.

Lost items

In case forgotten belongings are found, the hotel will immediately inform the owner if their contact details are known. Forgotten items are stored at the hotel for 1 month from the date they were found. After this period expires, the hotel reserves the right to dispose of, destroy, or use the items.

Dangerous goods

It is strictly prohibited to bring or store flammable, explosive, combustible, toxic, or hazardous materials, as well as any illegal goods, on the hotel premises. Gambling, smuggling, prostitution, and illegal drugs are strictly forbidden. Guests are personally liable for any financial or physical damage caused by negligence or failure to follow these instructions.

Property damage

Guests will be held financially responsible for any loss or damage to hotel property caused by themselves or their visitors. Rooms found littered, in complete disarray, or vandalized after departure will be subject to a €200 deep-cleaning fee, plus any additional third-party repair costs if necessary.

Management rights

Guests are expected to behave respectfully and not cause disturbance to others on the hotel grounds. Management reserves the right to ask any guest to vacate their room or leave the premises immediately, without notice or refund, if hotel policies are violated. In case of non-compliance, management has the right to remove the guest’s luggage from the room, and if the situation escalates, the police will be called.

Parking

Hotel Favorit offers free private parking for all staying guests. All vehicles must be registered at check-in. Vehicles are parked entirely at the owner’s risk, and the hotel accepts no liability for the vehicle or its contents. If a vehicle is left in the parking lot after check-out without prior written consent, the hotel reserves the right to tow the vehicle at the owner’s expense. Vehicle repairs are not permitted on the hotel grounds.

Parties and Events

The hotel operates a strict “No Party in Rooms” policy to ensure peace and quiet for all our guests. In case of noise disturbance, a polite warning will be given. If the noise continues, the guests will be asked to leave the hotel immediately without a refund.